ChatGPT Business in the Enterprise: The Guide to Getting Started (2026)
Guide published on November 7, 2026, compiled from OpenAI's pricing page and help center, ChatGPT release notes and deployment guides published in October 2026. OpenAI evolves ChatGPT Business every month: the settings and dates described here are those of early November 2026.
ChatGPT Business, formerly ChatGPT Team, is OpenAI's offering for teams of 2 to 200 people: a shared workspace, an administration console, single sign-on, and a commitment that your data will not be used to train models, for €21 per user per month with an annual commitment. But simply buying the seats isn't enough: around ten settings must be configured before inviting the first collaborator, usage rules must be established, and custom GPTs must be migrated to plugins before December 11, 2026. This guide goes through these steps in order, with the default values to change, the first ten use cases to propose, and the most frequent errors.
The essentials in five lines
- ChatGPT Business is OpenAI's team offering, for 2 to 200 users, since renamed ChatGPT Team, with Chat, Work and Codex in the same application.
- His price is €21 per standard seat per month with an annual commitment, €26 with a monthly commitment; a premium seat provides approximately five times more usage.
- Its guarantees : data excluded from training, single sign-on, administration console, SOC 2 Type 2 compliance.
- Key settings Things to do before opening: credit limit (none by default), plugins and connectors, Sites, conversation retention.
- Custom GPTs are removed on December 11, 2026: they must be migrated to plugins, which carry over the instructions and files but not the custom actions.
ChatGPT Business: what it is, and what distinguishes it from Plus and Enterprise
ChatGPT Business is a company-managed workspace. Each employee logs in with their work email address, the administrator can view accounts, set rules, and revoke access when an employee leaves. This is what distinguishes it from a Plus subscription, which is paid for individually and reimbursed through expense reports: a Plus account is personal, conversation model training is enabled by default, and the company has no visibility into it.
| Plus (individual) | Business | Enterprise | |
|---|---|---|---|
| For who | A person | From 2 to 200 users | Large organizations |
| Price | €23 including VAT per month | €21 per seat annually, €26 monthly; premium seat $100 annually | Quote only |
| Training on your data | Enabled by default, can be disabled | Excluded by default | Excluded by default |
| Administration | No | Console, SSO, two-factor authentication, domain verification, expense tracking | In addition: SCIM, role-based access controls, compliance logs |
| Data | Personal account | Retention adjustable by the administrator; data residency during deployment | Encryption key management, data residency in ten regions |
Details of each price, including Pro offers and the API, are in our guide. ChatGPT price in 2026Here, we focus on what happens after the purchase.
What ChatGPT Business can do for a team
Since July 9, 2026, the ChatGPT application for Windows and macOS has combined three modes: Chat for conversation, Work for long-term tasks that result in a deliverable, and Codex for code and files. The GPT-6 model has been deployed in Chat for Business spaces since October 7, 2026.
| Function | What it allows | Example in business |
|---|---|---|
| Chat | Writing, rewriting, summarizing, analyzing files, searching the web | Transforming meeting notes into a shareable report |
| Work | Delegate a task in several stages, culminating in a document, spreadsheet, presentation, or website; the agent requests approval before proceeding with significant actions. | Prepare a competitive intelligence report with a comparative table |
| Codex | Write, debug and run code, manipulate files | A script that consolidates monthly exports from three tools |
| Shared projects | Group instructions, reference files, and conversations into a single folder, accessible to multiple users. | A "Tenders" project with client references and a response template |
| Plugins and connectors | Connect ChatGPT to Microsoft 365, Google Drive, Slack, GitHub, and other tools; plugins replace custom GPTs | Find the latest version of a contract in SharePoint |
| Workspace Agents | Shared agents that execute a procedure for the entire team, available since May 2026 | An agent preparing a standard response to a complaint |
| Team tasks and @ChatGPT | Assigning a task to ChatGPT and calling it in Slack or Microsoft Teams, from September 29, 2026 | Request a summary of the week's decisions in a Teams thread |
| Office Add-ins | ChatGPT in Excel, Word, PowerPoint, and Google Sheets | Take an Excel spreadsheet and produce the committee's graphs. |
| Deep Research | A documentary search lasting several minutes with a sourced report | A regulatory overview of a new market |
Step 1: Choose your seats and payment method
A Business area starts with two seats. Two types of seats coexist: the standard seat, which is sufficient for the vast majority of office uses, and the premium seat, launched at the end of August 2026, which provides approximately five times the usage of the standard seat and a quota that resets weekly rather than in five-hour blocks. They can be freely mixed within the same space.
Beyond the included envelopes, usage draws from a prepaid credit pool shared across the workspace. The rates published by OpenAI and recorded in October 2026 provide a general idea: 10 credits per message using the GPT-6 model, 50 per Deep Research, 5 to 25 per workspace agent execution, and 10 to 50 per PowerPoint task. Messages using the default fast model remain unlimited. OpenAI does not publish a unit price for credits, which are purchased from the pool.
Three tips for this step. Start with monthly payments with a pilot group to gauge actual usage, then switch to an annual plan: you'll save around 20%, but you'll be committing to a specific number of seats. Reserve premium seats for the few people who reach their weekly limits, often those who use Work or Codex daily. And purchase a modest initial credit reserve.
Step 2: Make the adjustments before opening access
ChatGPT Business's default settings are designed for speed, not for maintaining control over an organization. Here are the parameters to configure in your workspace settings before inviting anyone.
| Setting | Default value | Our recommendation |
|---|---|---|
| Single Sign-On (SSO) and domain verification | To configure | Activate it from the start, with two-factor authentication |
| Credit limit (Billing) | No | A monthly limit per seat type or per person, with usage alerts |
| Automatic credit top-up | Unlimited if no limit is entered | Disabled, or capped, during the pilot |
| Plugins and connectors | According to the offer | Open read-only drives (Drive, SharePoint) first, then write access; a connector never grants more rights than the connected account. |
| Locations | activated | Deciding who can create websites; public publishing was not open in Europe at launch |
| Computer history (macOS) | Disabled, subject to administrator approval | Leave it deactivated unless specifically needed. |
| ChatGPT for Word | Activated since October 1, 2026 | Keep it, by mentioning it in the charter. |
| Conversation retention | Set by the administrator | Align it with your archiving policy |
| Memory | Available to users, who can view, correct or cut it | Explain it to users from the very first session |
One important point to know about data residency: for Business, European storage is being rolled out and is selected at the time of subscription, but responses are not processed in the chosen region, and a copy of communications is kept for a limited time in the United States for abuse detection. If your requirements necessitate processing in Europe, you should consider the Enterprise plan.
Step 3: Establish the rules of use
The employees aren't asking for a twenty-page rulebook. They want to know, before their first request, what they're allowed to put in ChatGPT. Four rules are enough to get started:
- The authorized data. A simple list by sensitivity level: what goes into ChatGPT without question, what requires a precaution (customer data, anonymized HR data), what never goes there.
- The verification. All figures, legal references, and quotes produced by ChatGPT are verified before publication. The sender remains responsible for the content.
- Transparency. We report when a deliverable has been produced with AI, at least internally, and always when it is addressed to a client or the public.
- The actions. Work and the agents ask for your agreement before an important action: we do not validate without reviewing what is going to be sent, modified or published.
An often overlooked detail: the administrator of a Business workspace can view, export, and delete employee conversations. This must be clearly communicated to users. Furthermore, in companies with at least fifty employees, the Works Council (CSE) must be informed and consulted before implementing any tool to monitor employee activity. To draft these rules, our AI charter template provides a basis in fifteen articles.
Step 4: Migrate custom GPTs to plugins before December 11, 2026
This is the year-end project. OpenAI has announced the removal of custom GPTs on December 11, 2026 on all offers; only Enterprise spaces that have been granted a postponement have until February 11, 2027. They are replaced by plugins, whose directory replaced that of applications on July 9, 2026 and which administrators have been managing since October 1.
| What migrates to the plugin | That which does not migrate |
|---|---|
| The instructions | Custom actions (calls to an external API) |
| Knowledge files | The choice of model |
| Connected applications | Sharing settings |
The method we recommend involves four steps: list the GPTs in the space (the analysis console lists them) along with their number of users; delete those that are no longer in use; migrate the others, starting with the most frequently used; then, for each one, reconfigure the sharing settings and rebuild the custom actions, often in the form of a connector. Notify users before the switchover: a GPT that disappears without explanation causes more damage than one that was never created.
Step 5: Configure ChatGPT by profession
A bare-bones ChatGPT forces everyone to re-explain their context with each request. Shared projects, plugins, and workspace agents avoid this repetition. Start with a team-based configuration, not an individual one:
| Team | Shared project | Plugin or agent to be built |
|---|---|---|
| Sales Department | Standard offers, customer references, price list | Preparing for a client meeting using the CRM |
| Human Resources | Company agreements, mobility policy, letter templates | Answers to frequently asked questions from employees, reviewed by the team |
| Finance | Chart of accounts, reporting rules, comments on past months | Drafting the monthly commentary based on the exported report |
| Legal | Clausier, negotiation positions | Initial review of a supplier contract in light of the clauses |
| Communication | Editorial guidelines, key language | Adapting a message into internal and external formats |
A good project brief should be written like a note to a new colleague: who we are, who we are writing for, what we expect, and what we never do. Our guide Prompt engineering gives the method, and our article Create an AI agent within a company explains how to switch from an instruction to an agent.
Step 6: Train the teams and measure usage at 30 and 90 days
The main cost of a deployment isn't the price of the seats, it's the seat that isn't being used. A team that received access without training uses ChatGPT like an enhanced search engine, a few times a week, and doesn't discover projects, Work, or Office add-ins. That's why our ChatGPT training in companies part of the real files of each team: building a shared project, delegating a task to Work, migrating a GPT to a plugin, in half a day per profession.
Next, measure. Three indicators are sufficient, taken from the administration console: the percentage of seats activated, the percentage of users active each week, and the percentage of usage that goes through Work and projects rather than just chat. At 30 days, they indicate who to contact again; at 90 days, how many seats to keep for the year.
The first ten use cases to propose
- Transforming notes or a meeting transcript into a report with decisions and actions.
- Untangle a long thread of emails and write the reply.
- Summarize a fifty-page report into one page for a committee.
- Compare two versions of a contract or procedure and list the differences.
- Write a first draft of a note, letter or presentation based on an outline.
- Analyzing an Excel export: sorting, pivot tables, charts, comments.
- Prepare for a client meeting or interview using the available documents.
- Launch a Deep Research for sector or regulatory monitoring.
- Entrust Work with a complete presentation based on a note.
- Translate and adapt a document for a foreign subsidiary.
For each of us, our Library of prompts by profession provides a text ready to be copied.
The most common mistakes
- Open access to everyone on the first day, without pilot or rules: the first uses are made on data that should not have gone there.
- Leave the credit reserve without a limit : no limit is set by default, and a poorly configured agent can empty it in a few days.
- Buy premium seats for executives rather than for actual heavy users.
- Forget about custom GPTs until December 11th, and discover on the same day that the personalized actions do not migrate.
- Keep individual Plus subscriptions In parallel with Business: working data continues to move outside the company's scope. Our Shadow AI kit help to address these unregulated uses.
- Judge the deployment by the number of accounts created rather than for weekly use.
When to switch from Business to Enterprise?
Four key indicators point towards the Enterprise plan: exceeding 200 users; needing to manage accounts automatically from the directory (SCIM); requiring compliance logs, role-based access controls, or managing custom encryption keys; and requiring responses to be processed in Europe. Below these requirements, the Business plan covers the essentials. If you're still undecided between ChatGPT and another assistant, see our comparisons. Claude or ChatGPT, Gemini or ChatGPT et Claude Cowork or ChatGPT Work, as well as our getting started guides Claude in business et Gemini in business.
F.A.Q
What is the difference between ChatGPT Business and ChatGPT Team?
No changes whatsoever: ChatGPT Team has been renamed ChatGPT Business. It's the same team offering, for 2 to 200 users, with a shared workspace, an administration console, and data excluded from training.
How much does ChatGPT Business cost?
The standard seat costs €21 per user per month with an annual commitment and €26 per month in France, which is equivalent to $20 and $25 in the United States. The premium seat costs $100 per year and $125 per month. Usage beyond the included allowances is charged in credits.
Does ChatGPT Business use our data to train its models?
No. OpenAI commits to not training its models on requests, responses, and files from Business spaces, except by separate agreement. This is the main difference with an individual Plus subscription, where training is enabled by default.
Can the administrator read employees' conversations?
Yes, the administrator of a Business space can view, export, and delete conversations. Users must be informed, and in companies with at least fifty employees, the Works Council (CSE) must be informed and consulted before deployment.
What happens to the customized GPTs?
They are removed on December 11, 2026 and replaced by plugins. The migration includes instructions, knowledge files and connected applications, but not custom actions, the chosen template or sharing settings, which must be recreated.
How long does it take to deploy ChatGPT Business?
The setup takes a day. Then allow four to six weeks for a usable pilot: rules of use, configuration by profession, training, then an initial measurement at 30 days before expanding the seats.
Sources
- OpenAI, ChatGPT Business and Enterprise pricing, accessed November 7, 2026.
- OpenAI Help Center, Custom GPT retirement and migration FAQ.
- Colombani.ai, ChatGPT Business (ex-Team) for companies: 2026 guide, 14 October 2026
- Digital Generation, ChatGPT for Business: pricing, security and features, 2026.
- NextStart.AI, ChatGPT price in 2026, 31 October 2026
- Labor Code, item L2312-38 on the information and consultation of the CSE.